Executive Engagement and Support in the Maintenance and Reliability Best Practices

As an executive, you have invested heavily in Maintenance and Reliability without the returns. Or conversely, you have grown weary of the inconsistent production results, increased costs, and the inability to hit your financial targets. You aren't sure were to begin.

As mid-level management, it seems you are always caught in the middle without support from above to move proactively. How can I get the support I need?

Typical issues found in organizations

Depending on where you sit on the management ladder, there may be several problem areas that you can identify with below:

  • As an executive team, you have invested in Maintenance and Reliability concepts. You have developed a program with all the components. Spend is greater now than before you started and you are not getting the intended results.

  • As an executive, you have grown weary of the inconsistent production results and inability to meet financial targets, not to mention customer demand. We have been reactive for years.

  • From a mid-level management perspective, you get squeezed in the middle. Upper management just doesn’t get it from your viewpoint. When you try to improve conditions, cost tasks come, and your budget shrinks. How do they expect me to maintain the equipment, you ask? There are too many unfunded initiatives. The people at the lower levels seem indifferent. You don’t feel supported.

  • Or simply put, no one is on board to change to a proactive reliability centered culture.Everyone lives in their own silo.

Solutions at different levels

For the executive, it is about hitting the financial objectives and meeting the customer requirements in a safe, environmentally sound manner.

At the mid-management level, you need to think like an accountant. You must convince senior management leadership that reliability is business critical. But how?

Start with the money. Many people are surprised at the real dollar amounts that can be gained by investing in proactive maintenance and reliability best practices.

It is not uncommon to see returns of 10 to 20 times the investment, sometimes the returns can be seen almost immediately.
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Without a cost-and-benefit analysis, executives lack a compelling reason to invest in change. You must look at your organizational climate as well.

What's missing? What's not working? What needs improvement?

Creating a proactive environment focused on achieving best practices often requires significant cultural change and not only to the existing processes and practices. People must change in order to reach and sustain a reliability-centered environment.

You must establish a foundation upon which maintenance and reliability best practices can be built. Then implement them by clarifying, measuring and building upon the benefits that they produce.
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How we guide your success and get results

Collectively, we ensure that everyone is headed in the same direction, from the executive level down to the lowest levels on the production floor. We guide you using a combination of education and coaching to get financial results. Some of the ways we partner with you to make it happen are:

Best Practices Implementation
Success breeds success. We guide your teams to implement the Best Practices in both Operations and Maintenance. Our end goal is to provide asset reliability, reduced costs, employee engagement, product quality, safety, and environmental compliance. We drive business results by following the money. What best produces the return on investment for the money spent.

We generally begin this with an assessment, followed by the development of a strategic roadmap or implementation plan. From that, the level of investment is identified along with the returns.

Please refer to the Assessment and Strategic Plan webpage for more details.

Not sure where to start or trying to get management support to transform your culture? Consider

Best Practices Education
Every change initiative should begin with an understanding of the potential Return on Investment (ROI) for the effort undertaken. Our goal is to change a conversation from, "It's a good idea but … " to "We have to do it because of the ROI,". In addition to understanding the cost impact of reactive maintenance, we utilize our educational approach to orient executives and others to what good looks like from a world-class reliability perspective. Some of our course offerings are below:

Education to drive change

Onsite - Customized Executive Best Practices Overview

Onsite - RCM2 or RCM3 Executive Overview

Public - Proven Solutions in Maintenance and Reliability (3 Day)

People and Processes can bring your vision for a proactive future to fruition by assisting you in gaining executive support. Contact us today and we will help you secure the investments you need to implement maintenance and reliability best practices.