CMMS EAM Systems

Upwards of 75% of all CMMS EAM systems are poorly implemented and/ or utilized. Lack of or improper use of the system can actually increase preventable failures.

Toggle Display Demo

Common CMMS EAM problems. Sound familiar?

Organizations often don't configure their CMMS or Enterprise Asset Management (EAM) system correctly, if they have one at all. They may use their CMMS to measure compliance with preventive maintenance work (PM) orders but they fail to capture how PMs were completed or whether they prevented or mitigated a failure (the purpose of PMs). So, they cannot measure the effectiveness of their maintenance management or use data to prevent preventable failures due to improper CMMS configuration. Read more
Here are some common CMMS problems.

  • You know you need a CMMS but don't know which one to get.
  • The system is not populated configured well and populated with data, i.e. asset hierarchy is too shallow, nameplate data is missing, bill of materials (BOM) don't exist'
  • You don't have usable metrics or reporting'
  • Your failure codes are misleading at worst or non-descriptive at best because you haven't properly developed and applied your own by equipment type.
  • You can't identify which failures should have been prevented/mitigated/identified by which PM/ PdM.
Unless you configure your CMMS properly, your people may essentially be doing PMs for the sake of it, instead of working efficiently and preventing preventable failures.

Some solutions for CMMS EAM issues

A properly configured CMMS provides accurate and timely data, enabling you to make informed maintenance and operational management decisions. It is designed to automate business processes or workflows, collect historical information and provide the ability to quickly sort and analyze large amounts of data. Read more
If you don't have a CMMS already, you can choose from more than 400 solutions covering a wide range of functionality, cost and capabilities. Meet your organization's needs in a cost-effective manner.

The effectiveness of a CMMS depends on the type, consistency and integrity of its data. CMMS configuration, implementation and subsequent utilization will establish the quality and effectiveness of this data in supporting Best Practices. Each module or area should be configured and checked for accuracy and data integration.

Toggle Display Demo

How we can guide you with your CMMS EAM system

People and Processes can help you prevent preventable failures by using your CMMS to drive maintenance efforts and measure maintenance management effectiveness.

We offer a complete range of CMMS implementation support services, delivered by resources with extensive experience in using systems in support of Maintenance and Reliability Best Practices.

CMMS EAM Needs Identification and Selection Assessment

Successful selection of the right system is the first step towards implementing Best Practices. People and Processes uses a proven methodology for the identification and selection of the right CMMS. Read more

Assess the Needs: CMMS implementation represents a significant investment in both cost and effort; the functional requirements will address both the present, as well as the future, business needs. People and Processes will leverage our significant first-hand experience with the selection, evaluation, implementation and utilization of packages to produce the final recommended CMMS vendor shortlist based on the needs identified.

Create Request for Quote (RFQ) and Request for Proposal (RFP) documents: The functional and technical requirements identified in the needs assessment will flow directly into the development of an RFQ/RFP. This step ensures that only the systems fitting the sites needs are evaluated.

Demonstration Scenario: A demonstration scenario will be developed to ensure the short list of vendors is evaluated fairly and accurately based on the responses of each vendor's system capabilities. These scenarios are developed to ensure the systems evaluated address and satisfy the needs of the site.

Review Vendor Responses: Once all vendors have responded, a review will be performed to ensure that only the systems with the desired capabilities are scheduled for on-site demonstrations.

Vendor Demonstrations: Standardized demonstrations are critical to ensuring that only the items identified in the needs assessment are evaluated. The objective of this step is ensuring the system demonstration is based on the client-defined technical criteria rather than the vendor's sales-driven approach.

People and Processes will apply our proven process, which has been developed and refined in past projects of exactly this nature. Each area's requirement must be identified to ensure organizational and technical integration within budgetary constraints to establish the necessary functionality of a CMMS to meet your needs.

CMMS EAM Condition and Utilization Assessment
People and Processes has developed an evaluation methodology for organizations with an existing CMMS, drawing upon our collective knowledge and experience. Based on personnel interviews, direct observations, documentation and existing data, the CMMS Condition and Utilization Evaluation analyzes each module or area for configuration, accuracy and integration of data in support of Best Practices. We then develop a detailed CMMS Implementation Plan defining the required activities, durations, sequence and resources in a project format. Read more
The typical assessment addresses functionality in all of the pertinent system modules or areas. Elements evaluated during the assessment include the following.

  • The general quality, structure, consistency and utilization of data.
  • The existence and completeness of the Standard Operating Procedures (SOP), workflows, processes and procedures.
  • The availability and utilization of accurate costing information.
  • The necessary security and configuration management of the database.
  • Effective training, documentation and support.
  • Integration with other data management systems.
  • Proper configuration and utilization of data fields in support of Best Practices.
  • Utilization of Key Performance Indicators (KPIs) or Metrics.
This data is documented, analyzed, and compiled into a report, which will identify the findings and recommendations in a logical format. This report becomes the guide and baseline for a Computerized Maintenance Management System (CMMS) Improvement Plan.

Asset Criticality and Hierarchy - Equipment Walkdowns and Data Collection
Proper CMMS configuration allows you to assess potential equipment failures in terms of their impacts and to rank assets in terms of criticality. You can then mitigate risk by prioritizing work orders based on their ability to prevent failures. Read more
We perform equipment walkdowns to gather the site assets in order to build the equipment hierarchy/ functional location structure to the proper level in the CMMS. We also collect the equipment nameplate data for population in the CMMS. We also work with the site teams to develop asset criticality and risk rankings.

CMMS EAM Implementation Guidance
Maximize the return on your investment in your CMMS by leveraging best practices in implementation and configuration. People and Processes has extensive experience in helping organizations successfully implement CMMS/EAM systems. Read more
Think of this as ensuring that the system is built for Maintenance as opposed to being an Accounting or IT package. We are often asked to assist with the reimplementations of systems incorrectly configured and basically, ineffective.

Education for CMMS EAM implementation

Onsite - CMMS EAM Implementation Course (2 Day)

Good data helps you make good decisions. Good decisions help make you efficient.


Contact People and Processes to learn more about how we can help you prevent preventable failures and improve maintenance management effectiveness through our CMMS assessment and implementation support services.