Having trouble getting the results you might want from your people - Look in the mirror first. Jeff Shiver CMRP relates the concept of evaluating yourself if your people's results are less than expected.


Hello, I'm Jeff Shiver, Managing Principal of People and Processes.

I wanted to give you a tip today about leadership and supervision, and more importantly, for you, regarding that leader or that supervisor.

 How many times do you actually stop and reflect? That is you take a minute to look in the mirror. You say exactly how you're doing, perform a self-check, if you will.

How many times do you actually look at performance reviews and say, "Okay, I'm asking this of my employees, how am I doing regarding this?" "Am I communicating well? Am I setting the expectations well? Am I holding people accountable?" "Am I achieving the organization's objectives? Am I able to measure that?"

I'll share this tip with you too. Years ago with Anheuser-Busch, I was doing a factory tour and the plant manager said, "You know, Jeff, we measure what we treasure." And he was oh so right.

The challenge for you is: How do you actually measure all the contributions that you're making to the organization? You have to figure that out.

Hope you enjoyed the tip. I'm Jeff Shiver, managing principal of People and Processes. Have a great day.