Crisis Leadership Scenario Plane Crash

Hello, I'm Jeff Shiver, Managing Principal of People and Processes. We've got a leadership scenario for you. I want to see how you might approach this.

You're the Maintenance Manager and you're covering the afternoon shift. You're actually covering for operations. You get a call from the guy in receiving in the back of the plant and he says, "Hey, Tom. A plane has just crashed."

You're like, "What? What in the world?"

He says, "A plane has just crashed. It took down the fence but everybody seems to be okay and the plane only just crash-landed on the ground but there's no fire or anything." What are you going to do?

Think about it. Many times, HR doesn't prepare us for these kinds of scenarios and you cannot come up with every scenario that's possible. But in this scenario, what would you do?

Many groups, what they do is actually discuss this as managers and they look and say, "Who do we call? What policies should we put in place?" These are the kinds of things I want you to think about.

Have a great day.