Solution Provider

We provide the following professional services to help you transform to a reliability centered culture focused on defect elimination. Don't see it listed, just ask us.


Education and Training

Approved as Solutions and Training Providers/ Members:

Bring it On Site!

Every course is available privately at your site and at public venues globally. To learn more about our courses and the public course schedule, please click here to go to the Education section

only search People and Processes

Resources/ Media

Helpful information and tips

Check out our Videos/ Webinars

Ask the Expert - Reliable Plant Column (Jeff )

Books our staff have authored or co-authored

  • CMMS Explained - Bertolini
  • Kitting in Maintenance - DeWald & Shiver
  • plus many articles

People and Processes, Inc. is an education and consulting services firm dedicated to Maintenance and Operations enhancement. We help our manufacturing and facilities clients by utilizing industry recognized best practices and processes in a holistic site approach.

They can be very different to work with. Since we measure our success on your results, we believe in partnerships with our clients. We are comfortable recommending actions that may not be popular with management. At the same time, we work with your people at all levels to get the job done right. It's about your success.

Our people have worked with clients all over the world, through many successful programs and seminars, in virtually every industry. Our depth comes from not just delivering education and other consulting services, but from actual work experience in facilities just like yours.

Our work generally begins with education. Our seminars provide interfaces to top corporate and site management where we develop partnerships for enhancing maintenance and operations work processes and skills development. The fact that we are dedicated to improving both maintenance and operations separates our firm from many of our peers. Often our work requires fundamental changes in the corporate culture. Our work is most successful when we work closely with clients who are dissatisfied with the status quo.