Jacksonville, Florida - Richard D. Palmer, PE, MBA, better known as Doc Palmer, author of the distinguished Maintenance Planning and Scheduling Handbook, joins People and Processes, Inc. as a partner to expand his participation in educating, leading, and consulting with companies on the practical implementation of successful Maintenance Planning and Scheduling (MPS) programs.

Doc will take the lead on Maintenance Planning and Scheduling (MPS) courses delivered by People and Processes (globally and at the RAMS Center), and will continue to apply his expertise working with companies around the world to optimize their MPS initiatives and programs. Doc has more than 23 years of industrial experience with 17 of those years directly in a maintenance role. He also has a master’s degree in business from the University of North Florida and a degree in engineering from the Georgia Institute of Technology. In addition, he holds a professional engineering license in the State of Florida. He is also a Certified Maintenance and Reliability Professional.

Doc’s maintenance background with a technical and business education gives him a unique perspective on the maintenance environment and challenges. As an actual practitioner within a company’s maintenance organization, he recognized and developed the necessary principles, and then led the grassroots’ establishment of a successful planning program.

Jeff Shiver, Managing Principle for People and Processes says, “We’re excited about this renewed opportunity to work together formally after years of collaborating personally and professionally. We respect Doc’s work and value his contributions to industry.” Doc Palmer is the author of numerous well-received articles and presentations and is a recognized authority on the establishment of successful maintenance planning.

Yulee, Florida-based People and Processes, Inc. is an education and consulting firm providing professional services dedicated to business management functions involving asset/equipment management, continuous improvement and education in maintenance, operations, and reliability.

People and Processes is proud to to named as a preferred Maintenance Solutions Provider in Don Nyman’s newest book entitled The 15 Most Common Obstacles to World-Class Reliability

People and Processes is proud to announce the introduction of their completely redesigned website designed with the end user in mind. Filled with Web 2.0 technologies, we trust the interactive forums for our educational classes and video tips from experts like ‘Doc’ Palmer will add value to our website visitors. With the addition of ‘Click to Call’ capabilities, our people are even closer to answer your questions and provide solutions. This website investment strengthens our commitment to be your education and services provider of choice.