CMMS / EAM Systems

A Computerized Maintenance Management System (CMMS) or Enterprise Asset Management (EAM) system is a critical foundational element necessary for the establishment of Best Practices. The CMMS/ EAM is designed to automate standardized processes, collect historical information and provide the ability to quickly sort and analyze large amounts of data. This proactive tool when properly implemented and utilized provides accurate and timely data, enabling informed maintenance and operational management decisions.

Current Research shows 1700+ CMMS solutions covering a wide range of functionality, cost and capabilities. The CMMS Selection Process will ensure the needs of the organization are addressed in a cost effective manner.

The effectiveness of a CMMS is directly proportional to the type, consistency and integrity of the data that resides within the system. The system configuration, implementation and subsequent utilization will establish the effectiveness of this data in supporting Best Practices. For organizations with an existing CMMS, the CMMS Condition and Utilization Evaluation will analyze each module or area for configuration, accuracy and integration of data in support of Best Practices. The evaluation findings are utilized to develop a detailed CMMS Implementation Plan defining the required activities, durations, sequence and resources in a project format.

Successful selection of the right system is the first step towards implementing best practices. People and Processes, Inc. proven methodology for the identification and selection of the right CMMS includes the following steps:

Assess the Needs: This activity will assess the clients CMMS functionality needs and documenting those needs. Accomplishing this ensures that all potential user needs are identified for the present and the future. The implementation of a CMMS represents a significant investment in both cost and effort, the functional requirements will address both the present, as well as the future, business needs. People and Processes, Inc. will leverage our significant first hand experience with the selection, evaluation, implementation and utilization of CMMS packages to produce the final recommended CMMS vendor shortlist based on the needs identified.

Create Request For Quote (RFQ) and Request For Proposal (RFP) documents: The functional and technical requirements identified in the needs assessment will flow directly into the development of an RFQ/RFP. This step ensures that only the systems fitting the sites needs are evaluated.

Demonstration Scenario: A demonstration scenario will be developed to ensure the short list of vendors is evaluated fairly and accurately based on the responses of each vendor's system capabilities. These scenarios are developed to ensure the systems evaluated address and satisfy the needs of the site.

Review Vendor Responses: Once all vendors have responded, a review will be performed to ensure only the systems with the desired capabilities are scheduled for on-site demonstrations.

Vendor Demonstrations: Standardized demonstrations are critical to ensure that only the items identified in the needs assessment are evaluated. The objective of this step is ensure the system demonstration is based on the client defined technical criteria rather than the vendor's sales driven approach.

People and Processes, Inc. will apply our proven process, which has been developed and refined in past projects of exactly this nature. Each areas requirement must be identified to ensure organizational and technical integration within budgetary constraints to establish the necessary functionality of a CMMS to meet your needs.

A Computerized Maintenance Management System (CMMS) is one of the critical foundational elements necessary for the successful implementation of best practices. The CMMS is designed to automate and standardized business processes, collect historical information and leverage the ability to quickly sort and analyze large amounts of data to ensure a proactive management of assets. This proactive tool when properly implemented and utilized provides accurate and timely data, enabling informed maintenance and operational management decisions.

The effectiveness of a CMMS, is directly proportional to the types, consistency and integrity of the data that resides within the system. The system configuration, implementation and subsequent utilization will establish the quality and effectiveness of this data in supporting best practices.

The CMMS Condition & Utilization Evaluation utilized by People and Processes Inc. is designed to evaluate the existing configuration, condition and utilization of the CMMS. Using these findings the gaps between the existing state and the desired state are addressed in a tactical plan to close those gaps. The typical assessment addresses functionality in all of the pertinent system modules or areas.

The evaluation and subsequent analysis looks at the presence, accuracy and integration of data in support of best practices. Typical elements evaluated during the assessment include:


People and Processes, Inc. has developed an evaluation methodology based on years of collective knowledge and experience. The evaluation is based on personnel interviews, direct observations, documentation and existing data.

This data is documented, analyzed, and complied into report. This report will identify the findings and recommendations in a logical format. This report becomes the guide and baseline for a CMMS Improvement Plan.

A complete range of CMMS Implementation Support Services are available, delivered by resources with years of experience in the successful implementation and utilizations of CMMS in support of best practices.